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10 Lessons from Working with Emotional Intelligence Emotional intelligence (EQ) is the ability to understand and manage your own emotions, as well as perceive and influence the emotions of others. In today's complex workplaces, EQ is a crucial skill for success. Here are 10 key lessons you can learn from "Working with Emotional Intelligence" by Daniel Goleman: 1. Know Yourself: The first step to mastering EQ is self-awareness. Understand your triggers, strengths, and weaknesses. Pay attention to your body language and how your emotions affect your behavior. 2. Manage Your Emotions: Don't let emotions control you. Learn healthy coping mechanisms for stress, anger, and frustration. Practice deep breathing, mindfulness, and other techniques to regulate your emotions. 3. Read the Room: Pay attention to the emotional climate of a situation. Observe the nonverbal cues of others, such as facial expressions, body language, and tone of voice. This helps you understand their pe